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FAQs
How long will my order take to arrive?
Express shipping 1-3 business days
Standard shippng 2-7 business days
*please note that these time frames are based of Australia posts current estimates and no not allow for any disruptions Australia post may encounter.
What happens if my item is faulty?
If you have recieved an item that you believe is faulty please email clear photos to bossthetics.house@gmail.com with details of the order and the email address assosiated with the order.
Your item will be refunded or replaced if the item is found to be faulty.
What is your returns policy?
We only offer returns on items that are faulty. We do not offer refunds or exchanges for change of mind.
If you have recieved an item that you believe is faulty please email clear photos to bossthetics.house@gmail.com with details of the order and the email address assosiated with the order.
Your item will be refunded or replaced if the item is found to be faulty.
I've booked a ticket to an event and I cant make it, can I get a refund?
Unfortunately we do not offer refunds on events.